Privacy Policy

Effective Date: April 4, 2026

Goyl ("we", "us", "our") operates the website goyl.gg. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

Information We Collect

We collect information you provide directly when you create an account, make a purchase, or contact support:

• Name, email address, and phone number
• Billing and payment information (processed securely through third-party payment providers)
• Account preferences, wallet balance, and order history
• Communications you send to our support team

When you sign in using a third-party provider (Google, Facebook, or TikTok), we receive basic profile information such as your name, email address, and profile picture as permitted by that provider. We do not receive or store your password from any third-party service.

We also collect information automatically:

• Device type, browser type, operating system, and IP address
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies for session management and analytics

How We Use Your Information

We use your information to:

• Process and deliver your digital product orders
• Manage your account, wallet, and rewards
• Send order confirmations, delivery notifications, and support responses
• Improve our platform, detect fraud, and ensure security
• Comply with legal and regulatory obligations
• Send promotional communications (only with your consent, and you may opt out at any time)

How We Share Your Information

We do not sell your personal information. We may share data with:

• Payment processors to complete transactions
• Analytics providers to understand platform usage
• Authentication providers (Google, Facebook, TikTok) as part of the sign-in process
• Law enforcement or regulatory bodies when required by law

All third-party partners are bound by data protection agreements.

Cookies

We use essential cookies to keep you signed in and manage your session. We also use analytics cookies to understand how visitors interact with our platform. You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure payment processing, and access controls. While no system is completely secure, we take reasonable steps to protect your data.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. You may request account deletion at any time by contacting support@goyl.gg.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for promotional communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@goyl.gg.

Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@goyl.gg